StompCharms FAQ
General Questions
What are StompCharms?
StompCharms are snowboard stomp pads designed to add grip while keeping your setup cute and functional. They’re made to perform in real riding conditions when properly installed and cured.
How many StompCharms do I need?
Most riders use 2–3 charms, depending on boot size and stance. Choose enough to comfortably grip your boot when riding.
Will StompCharms work on any snowboard?
StompCharms work on most smooth snowboard topsheets. Textured, heavily contoured, or damaged surfaces may affect adhesion.
Installation & Adhesion
How do I install StompCharms?
Please follow our Application Instructions page for best results. Proper cleaning, pressure, and cure time are essential.
How long do they need to cure?
StompCharms require a full 72 hours of curing at room temperature before riding. This ensures maximum bond strength.
Do I need to put weight on them while curing?
Yes. Placing a flat, heavy object on top during curing helps ensure full contact and long-term adhesion.
Can I reposition a StompCharm after placing it?
No. The adhesive is single-use. Once placed, do not peel or reposition.
Can I heat them to make them stick better?
You may gently warm the board surface only if it is cold.
⚠️ Do NOT heat the StompCharm itself — overheating can weaken the adhesive.
Care & Use
Will StompCharms fall off in cold weather?
Once fully cured, StompCharms are designed to handle normal winter riding temperatures. Most adhesion issues occur during installation, not riding.
Can StompCharms damage my board?
When installed and removed properly, they should not damage your board. Adhesive removal may leave residue that can be cleaned with adhesive remover or alcohol.
Can I remove and reuse them?
No. StompCharms are not reusable once removed.
How do I clean around them?
Clean gently around the edges. Avoid scraping directly against the charm or lifting the edges.
Shipping & Orders
Where do you ship from?
Orders ship from the United States.
Do you ship internationally?
Yes! International shipping rates and delivery times are calculated at checkout. Customs fees or duties may apply depending on your country.
How long does shipping take?
Shipping times vary by location. Estimated delivery timelines can be found on our Shipping & Returns page.
Returns & Issues
Do you accept returns?
Unused, uninstalled items may be eligible for return. Installed or used StompCharms are not returnable due to the single-use adhesive. See our Refund Policy for details.
What if my StompCharm arrived damaged or defective?
Please contact us within 48 hours of delivery with photos and your order number, and we’ll help you out.
My StompCharm fell off — what should I do?
This is usually caused by cold installation, wax or residue on the board, overheating the adhesive, or riding before the full cure time. Please review our Application Instructions and Troubleshooting section.
Need More Help?
Still have questions or need assistance?
📧 Email: support@stompcharms.com
⏱ Response time: 1–2 business days
📦 Please include your order number for faster support